When submitting bug reports or support requests, try to be verbose. This will allow the administrators or developers to reproduce the problem quickly and resolve it.
There are a few parameters that should always be included when submitting a bug report or support request:
The DCMMS version. The version number can be found in the top line of the application, along with the main menu link. Example: DCMMS 1.0.1
The user name used to log on to the application. The user name can be found in the top line of the application in the Log off link.
Error messages. If the system is issuing any error messages, please include these messages in your report. Try to insert the error messages as text, not as screenshots because text can be found in search engines.
Give a short description of what you were trying to do and how you expect the application to react. Describe what the application is doing wrong.